Blank Email Issue « Eventualo Forum

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Blank Email Issue

(13 posts) (5 voices)

Started 1 year ago by gayle08
Latest reply from Tubia87

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gayle08
Member

Newsletter post is created and viewable online, but email body is blank when sent. Anybody got any ideas? Using updated plugin and WP 3.2.1. Help!

Posted 1 year ago #
gayle08
Member

I tried deactivating and reactivating the plugin and that did not change anything. Email body still blank. Suggestions?

Posted 1 year ago #
gayle08
Member

Looks like it is a case of two plugins that do not play well with each other. Thanks anyway.

Posted 1 year ago #
alo
Key Master

Have you found the conflicting plugin?

Posted 1 year ago #
gayle08
Member

yes, it is wp-publications. We need it to generate archive pages of pdf publications. We have to turn off the publications plugin, send the newsletter out, and then reactivate the publications plugin. Irritating, but works for now. I do not know the source of the conflict, but it is not a shared category label of newsletter. Any suggestions?

Posted 1 year ago #
gayle08
Member

Sorry, the official name is Wp Publications Archive

http://wordpress.org/extend/plugins/wp-publication-archive/

I would appreciate any ideas you may have in regards to the conflict.

Posted 1 year ago #
gayle08
Member

Any clues/ideas/suggestions on what might be the conflict between WP Publications Archive and the ALO Newsletter plugin? Anyone else seeing this error?

Posted 1 year ago #
4est
Member

Hi there,

I've just encountered the same issue, but only when a user with "Editor" permissions wants to update/modify/send a newsletter. When I login as an "Administrator" everything works fine.

The problem has jumped out after upgrading WP to 3.3.1.
I've tried to deactivate/activate all the installed plugins and there seem to be various conflicts with several plugins. If individually activated, each one of the following plugins triggers the blank page issue for users registered as "editors":

- My Link Order
- White Label CMS
- Wordpress Database Backup

Nothing happens when changing all plugins' permissions to 755.

Any help will be much appreciated.

Posted 1 year ago #
Elektryk
Member

I have the same problem and I found what cause the problem on my website. It was wrong use of filter on the_content. For example when plugin is adding filter this way: add_filter('the_content', 'some_function'); the some_function() should return the given text, not display it by echo.

Posted 1 year ago #
Tubia87
Member

I have the same problem but I don't know how to solve it.
I disabled and re-enabled the plugin many times but everytime I got a blank email. I tried also to create the newsletter disabling the editor but got the same result.
If needed I can provide a list of my others plugin.
This issue appeared after the upgrade of wordpress.

Posted 1 year ago #
alo
Key Master

As Elektryk wrote, probably the problem is caused by another plugin that uses the_content filter in a wrong way.
You can try to disable all plugins except EasyMail and see if newsletters are still empty. If not empty, you can enable one more of your plugin till you find the one that makes the newsletter empty again.
(I hope you can understand, I'm sorry for my bad english).

Posted 1 year ago #
Tubia87
Member

Hi alo,
thanks for your reply!
I supposed to have to solve this one under scientific method. I'll take the next few hours and then report.
(no problem for english, I'm italian too :D )

Posted 1 year ago #
Tubia87
Member

Hi all,
I found what was the problem.
It was a plugin, Events Manager version 5.1.6. After it was disabled, everything worked again!

I hope it's going to be useful to someone else :)

Posted 1 year ago #

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