"Exclude myself from subscription" automatic message miss configured

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"Exclude myself from subscription" automatic message miss configured

(5 posts) (2 voices)

Started 1 year ago by RaaW
Latest reply from alo

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RaaW
Member

Hi ALO

I'm just sending my first email with ALO Easymail to my mailing list.

I've made lots of tests before and this message haven't appeared on none of them: "Você recebeu esta mensagem porque está inscrito em nosso newsletter. Se você quiser cancelar a inscrição: clique aqui." - translating: "You received this message because you are subscribed in our newsletter. If you want cancel your inscription: click here." - I included myself on the list and on my Apple Mail this message showed at the first time miss configured. I checked also on a Outlook Express, but this message isn't there.

What problem can it be?

Posted 1 year ago #
RaaW
Member

I forgot to say. I din't put this message there, it is automatic, and I wonder if it is a ALO EasyMail automatic message. I tried to find some reference of that with no success.

Posted 1 year ago #
alo
Key Master

Hi RaaW, EasyMail automatically puts this "unsubscribe me" message at the bottom of the newsletters, but only if recipient is a subscriber (neither a registered user nor an email address added into the textarea).
So, maybe you didn't see this message in your tests because you sent to registered users or to email addresses added into the textarea.

Posted 1 year ago #
RaaW
Member

... hm the problem is, this sentence is showing on top of my newsletter text not above not under, perhaps because I'm using divs?

Posted 1 year ago #
alo
Key Master

Maybe... try to not use divs and see what happens.

Posted 1 year ago #

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